33
Marty Gillespie (mgg@dnaco.net)
Lessons
Learned I
•Follow up
report
–Develop a report to capture as much information
pertinent to the incident as
possible
–Start immediately!
–Circulate drafts to all involved parties
–Capture input from involved parties, attempt to present consensus opinion
–Provide Executive Summary
–Send report to management to review suggested
changes
–Implement changes